Managed Network Services
Ikauda Managed Network Services enables our clients to focus on their core business while we ensure that the corporate network and the network services are available on 24x7x365 according to the performance, capacity and security guidelines that have been defined and agreed during the service design phase. The service provides complete network operation, management and administration of the complex converged IP network services comprising of data, video and audio thus providing effective and efficient and cost effective collaboration across the globe.
Result-oriented business alignment to meet projected KPIs. Strategic planning of ICT services to meet availability and capacity requirements. Well-defined IT processes managed and audited to conform with international standards. Well-defined and documented ICT policies and procedures. Multi-Vendor Support. Efficient implementation of security controls to ensure confidentiality, integrity, and availability of information assets. Accurate problem diagnosis. Minimized downtime through remote support and proactive problem diagnosis. Threat and event detection through round-the-clock monitoring by certified NOC/SOC.