Managed Services
As Information Management becomes increasingly key to business strategies, organizations need to ensure they have the necessary skills to maximize its impact. Engaging an experienced Managed Services provider with direct access to application developers is key to achieving Information Management business objectives.
Still relying on your in-house IT team to maintain your systems ?
It might be time for a change
Technology has come a long way since the days of break/fix IT, and the reality is that most internal IT services aren’t equipped to keep up with the pace of innovation. As a result, many organizations find their IT to be reactive rather than proactive, and that their systems struggle to keep up with the demands of a growing business in a digital world.
Working with organizations around the world in every industry, the Ikauda Managed Services team offers decades of experience in Information Management. Free up IT resources to focus on business imperatives and leave the OpenText application management to the vendor that developed it.
What Ikauda Offers as an MSP
Ikauda mentioned some of the qualities to look for in a managed services provider throughout the body of this article — let’s take a moment to review our MSP model:
- Ikauda Offer a flexible service model
- You can Take a shared approach to managed services
- Ikauda has a solid strategic relationship with either your solutions or cloud provider
- Ikauda have hundreds of consultants available
- We Offer advanced services
- We Support multiple time zones
- We Provide round-the-clock support
- We are best in remote monitoring and management for proactive maintenance
- We do Have a solid backup and disaster recovery strategy
- We do provide a reliable, single point of contact dedicated to your business
- We do Have an established escalation path and provide a secondary contact
- We Work with your legal team to address compliance issues
Here at Ikauda Solutions, we’re committed to helping businesses like yours achieve organizational success and embrace digital transformation through the power of the managed services model. Ready to transform your business?